Refund / Cancellation Policy

1. Order Cancellation

Orders can be canceled within 24 hours of placement. Once the order has been shipped, cancellation requests will not be accepted.

2. Refund Eligibility

Refunds will be considered only under the following circumstances:

1. Damaged product received
2. Incorrect product delivered

3. Non-Refundable Items

Refunds will not be provided for:

1. Customized or made-to-order silk garments
2. Minor color or design variations
3. Products damaged due to misuse, washing, or improper care

4. Refund Process

Customers must inform us within 24 hours of delivery, along with clear photos or videos. Upon verification, approved refunds will be processed within 7–10 business days to the original
payment method.

Shipping / Delivery Policy

1. Shipping Coverage

Sanaria Silks delivers products across India. International shipping may be offered on request.

2. Order Processing

1. Orders are processed within 2–5 business days.
2. Custom or made-to-order items may require additional processing time, which will be
   communicated at the time of order.
   
   

3. Delivery Timeline

1. Domestic deliveries typically take 5–10 business days, depending on location.
2. Delivery timelines may vary due to courier partner delays or unforeseen circumstances.
   
   

4. Shipping Charges

1. Shipping charges, if applicable, will be displayed during checkout.
2. Any applicable taxes or duties are borne by the customer.

5. Delivery Delays

Sanaria Silks is not responsible for delays caused by courier services, natural calamities, or other factors beyond our control.